Assessor

Assessor An independent professional who advises policyholders on the settlement of their claims, negotiates for the policyholder. Insurance Claims Assessors inspect and evaluate property to decide if the person is owed a payment under an insurance policy. They may specialise in a particular area such as medical, automotive or property claims. The difference between Loss Assessors and Loss Adjusters is simple both are insurance claim professionals, however, there is one key difference in their roles during the insurance claim process: • Loss Adjusters are employed by the insurance company but they are supposed to remain independent. • Loss Assessors work for you, the policyholder. They are independent professionals who are employed by you to protect your interests. Some of the tasks and duties your assessor owes to you; -Managing the process of a claim’s assessment. -Liaising with people in person, by phone or in writing. -Determining the cause of the damage. -Providing empathetic customer service to clients and stakeholders. -Conducting investigations and interviews to assess the claim. -Estimating the cost of repairs. -Collecting and sharing complex information in a way that is easy for people to understand. -Reviewing documentation including medical records or court reports. -Calculating and processing claim related payments. -Preparing recommendations to reduce risks. From the above you will notice a loss assessor's aim will always be to ensure the policyholder receives what they are entitled to. Their fees are paid by the policyholder – but only if there are any fees to be paid. Due to the costs involved we do not recommend using a loss assessor unless absolutely necessary. If required, ideally you should hire a loss assessor right at the very start of the claims process or as soon as you realise that your claim is likely to be of high value. #benewinsurance #insurtech #inclusiveinsurance #insurance #reinsurance #takaful